Director, Asset Management and Enterprise Services Communications

Fidelity Technology Group, LLC

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Boston, MA Jersey City, NJ Until 8/29/2026 10+ years exp First posted June 30, 2026 Last posted June 30, 2026
Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

The Role

As Director of Communications for Fidelity’s Enterprise Services (ES), you will work in close partnership with Fidelity executives, supporting high-impact communications and fostering alignment across the organization. You will collaborate with Fidelity’s ES businesses that develop new sources of revenue, explore emerging technologies, enhance operational capabilities, and improve the customer experience. You’ll work directly with senior leaders to develop thoughtful, strategic, and impactful communications campaigns, executive speaking points, presentations, intranet content, and messaging across digital, social channels and live events.

Collaborating with business and functional partners, you’ll drive communications that align with Fidelity priorities, connect associates to the business strategy, and support organizational and cultural change. You’ll have opportunities to grow and deliver impact as you partner closely with colleagues in Fidelity’s Corporate Communications and Corporate Affairs teams covering government relations, public policy, external communications, community relations, social media, and more.

The Expertise and Skills You Bring

    • Bachelor’s Degree, 10 plus years as a communications professional; experience with executive, internal, or external communications essential.
    • Proven success building and maintaining relationships with senior stakeholders and business partners.
    • Strong storytelling, written and verbal communication skills, with the ability to communicate complex information clearly to diverse audiences.
    • Experience delivering strategies and communications that effectively support organizational change initiatives, ensuring alignment with business goals and stakeholder engagement.
    • Strong project management skills and the ability to manage and prioritize multiple projects simultaneously in a fluid environment.
    • You can independently drive key components of communications and change management initiatives.
    • You are highly motivated and can thrive in a fast-paced and constantly evolving team environment.
    • You are an innovative thinker who brings a creative mindset to solving problems.
    • You have a strategic approach and can effectively evolve strategies based on feedback.

The Team

This role sits in the Leadership Communications organization within Corporate Communications.

We connect our work to larger enterprise efforts that reach a range of internal and external audiences.


 

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

The base salary range for this position is $103,000-211,000 USD per year.  

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Certifications:

Category:

Communication
About this role

Summary

Lead strategic communications supporting enterprise services and organizational change at Fidelity.

Job title

Director, Asset Management and Enterprise Services Communications

Experience level

10+ years

Minimum experience

10+ years exp

Industry

financial services

Location requirements

Onsite in Boston, Jersey City, Merrimack, Smithfield, or Westlake; no remote options.

Salary

$103k–$211k

Management role

No

Skills & keywords

Required skills

relationship managementstorytellingwritten communicationverbal communicationproject management

Preferred skills

None specified

Specializations

executive communicationinternal communicationexternal communicationchange managementstrategic communication
Locations

Structured locations inferred from the posting.

Boston, MA, USA

On-site City

Jersey City, NJ, USA

On-site City

Merrimack, NH, USA

On-site City

Smithfield, RI, USA

On-site City

Westlake, TX, USA

On-site City