Digital Customer Engineer Lead, Business Development (Japanese, English)

About the Job

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Lead the Digital Customer Engineer (DCE) motion for Google Cloud, leveraging Data, AI, and Workspace expertise to drive business growth and attaining goals.
• Create and lead the regional DCE community activation, fostering a culture of engineering and architectural excellence. Guide its execution through our regional vendor DCEs and Partners, ensuring not only business delivery but also an outstanding and technically reliable customer experience.
• Engage on agreements to enable DCEs with expert architectural guidance and applied solutioning support. Help overcome technical objections and accelerate agreement closure to maximize business growth.
• Be a collaborative member of the JAPAC with the objective to lift each other for outstanding cross-regional success.
• Align cross-functional stakeholders, from Sales to Engineering, on Cloud strategy by translating business goals into technical architectures.

Qualifications

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Ability to communicate in Japanese and English fluently to engage with local customers and internal stakeholders.

Preferred qualifications:

• Experience with software lifecycles, building tools, and architecting and developing software for distributed systems, including data platform, AI/ML and infrastructure.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders, including tailoring and delivering engaging messages by audience, asking questions, and leading conversations that drive business opportunity.
• Experience as a pre-sales manager or leader in a technical customer-facing role within a Professional Services or Sales Engineering team, managing sales processes, operations, and career development, including account mapping, quota setting, and performance management.
• Ability to build relationships and deliver results in a cross-functional environment.

Additional Information

Google welcomes people with disabilities.