Digital Consultant

About the position

We are looking for an enthusiastic Digital Consultant (Teman Beli Mobil) to build customer relationships and attract new customers to use Mobil123.com & Carmudi.com by managing the accounts and territory that has been assigned. To promote Mobil123.com & Carmudi.com to potential customers and enable adaptation. To hear customer feedback, channel the issues to relevant departments, and ensure solutions are provided accordingly.

Digital Consultant responsibilities:

• Engage all dealers in assigned areas given by the HOD (candidates having a network with used-car dealers in Tangerang are preferred)
• Train and guide dealers on how to use the product
• Acquisition of new dealers
• Contact and follow up on any inconsistencies
• Perform daily business calls at the minimum set by HOD
• Ensure all clusters are at 100% coverage
• Furnish daily report on closed won/ lost by territory and accounts
• Build, revive, and manage customer accounts
• Gather & analyze market intelligence from areas assigned
• Build and maintain excellent relationships with dealers
• Understand customer's needs
• Liaise with internal departments to ensure listing quality is achieved
• Participate fully in the team which includes taking part in weekly meetings, providing feedback and ideas to the team lead/manager to help grow the business
• Familiar with using social media accounts (Instagram & TikTok)

Requirements:

• Age between 25 - 35 years old
• Diploma or Bachelor's Degree in any field
• Relevant work experience of more than 1 year in the automotive industry
• Proficiency in relevant computer applications (MS Office)
• Good time management
• Having your own vehicle and driver's license (SIM A & C)
• Having strong negotiation and good communication skills