Digital Commerce Manager

Job Location

MEXICO CITY GENERAL OFFICE

Job Description

Title of the Position: Digital Commerce Manager
• Position Type: Managerial
• Location: Interlomas
• Work Hours: 40 hrs
• Profile: Experienced hire with relevant background in Digital Commerce, E-commerce management, or related fields
• Start Date: As soon as possible.

• Accommodations: At P&G, we are committed to ensuring an inclusive recruitment, assessment, and selection process. If you have a disability and require any adjustments or accommodations for our assessments or any stage of the process, you will have the opportunity to briefly describe your needs when applying for the vacancy. Please note, it is important that you do not complete any assessments until we have contacted you to assist with any accommodation required.

• Are you passionate about driving online sales and creating seamless digital shopping experiences? Do you enjoy analyzing data to make strategic decisions that boost business performance? If so, then this is the perfect job for you.

• Job Overview:
The Digital Commerce Manager is responsible for managing and optimizing all aspects of online product or service sales. This includes developing strategies to attract visitors to the online store, enhancing the shopping experience on websites or apps, managing inventory, logistics, payment processing, and digital post-sale service. The ultimate goal is to maximize online sales and profitability.

• Key Responsibilities:

• Develop and execute strategies to increase traffic and sales on digital commerce platforms.
• Optimize user experience on e-commerce websites and applications to improve conversion rates.
• Manage coordination with marketing, IT, logistics, and other internal teams to ensure smooth online operations.
• Analyze sales data, website traffic, and KPIs to identify trends and implement improvements.
• Oversee inventory management and digital customer service processes to ensure customer satisfaction.

• Hard Skills:

• Knowledge and experience with e-commerce platforms such as Shopify, Magento, Salesforce Commerce Cloud, WooCommerce, etc.
• Proficiency in data analysis and analytical tools such as Google Analytics and Excel.
• Basic understanding of SEO and SEM to improve search rankings and manage paid advertising campaigns.

• Soft Skills:

• Customer orientation with a deep understanding of online customer needs and behaviors.
• Analytical thinking and problem-solving skills to interpret data and propose strategic solutions.
• Effective written and oral communication skills for collaboration with cross-functional teams and stakeholders.

Job Qualifications

• Nice to Have Skills:

• Experience in project management for coordinating product launches, platform updates, or marketing campaigns.
• Knowledge of UX/UI principles to enhance website usability and aesthetics.
• Basic graphic design or image editing skills for creating and retouching product images and promotional content.
• Familiarity with digital marketing tools such as email marketing platforms and social media management.

• Important Note for Candidates:
Before submitting your application, we encourage you to review our Hiring Process and Assessment Information. Familiarizing yourself with this content will help you prepare for online assessments and enhance your chances of success.

• What We Offer:

• Responsibilities from Day 1, allowing you to take ownership of your projects
• Continuous mentorship from passionate colleagues and formal training opportunities
• A dynamic and supportive work environment that promotes agility and work/life balance
• Flexibility in arranging your work schedule based on personal needs
• A competitive salary and benefits package

• About Us:
P&G serves consumers worldwide with a strong portfolio of trusted brands, including Always®, Ariel®, Crest®, Gillette®, Pampers®, and Tide®. Our community operates in approximately 70 countries. For more information about us and our brands, please visit www.pg.com.

Job Schedule

Full time

Job Number

R000156366

Job Segmentation

Entry Level