Digital Account Manager, Apple Store Online

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. The Apple Retail team is seeking an exceptional Digital Account Manager to craft and own the strategy of developing emerging third party partnerships and driving transformative growth in one of Retail’s most critical markets. In this role, you will leverage a deep understanding of retail trends, consumer insights, e-commerce platforms and the unique dynamics of Greater China to develop and execute impactful strategies that accelerate growth and innovation for Apple Retail.

Description

We are seeking a dynamic and strategic Digital Account Manager to drive the commercial performance of digital platform. This role requires a highly motivated individual who can develop and execute strategic plans, oversee key projects, and identify new growth opportunities. The ideal candidate will possess strong commercial acumen, excellent relationship management skills, and a deep understanding of digital platforms, customer experience, and business growth levers.

Minimum Qualifications

Bachelor’s degree in Business, Marketing, Economics, or equivalent experience in a related field.
7+ years of experience in commercial strategy, go-to-market planning, or retail business management or a business development role in a Retail / Online - centric environment. Proven ability to analyze market trends, consumer behavior, and business performance to develop actionable strategies.
Strong leadership skills with the ability to influence and drive cross-functional teams without direct authority.
Excellent communication, relationship-building, and executive presentation skills.

Preferred Qualifications

Language Proficiency: Fluency in Mandarin would be highly advantageous given the focus on the Greater China market.
Cultural Understanding: Deep cultural insights into the Chinese market and social media platforms to effectively tailor strategies and communication.
Business Development acumen: a passion for sale leadership and uncovering the new opportunity
Leadership Experience: Proven leadership experience in managing large, diverse teams and complex projects successfully.
Industry Knowledge: Prior experience in the technology or consumer electronics sector can provide valuable industry-specific insights.
Negotiation Skills: Advanced negotiation skills to handle complex partnership agreements and business deals.