desktop support

Artech Information System LLC

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Anchorage, AK, us on site Until 8/21/2026 H-1B sponsor history First posted February 24, 2026 Last posted February 24, 2026
Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Hi,

Job Title: Deskside Support Representative Onsite Support
Location: Anchorage, AK
Duration: 1 year with possible extension

Job Description:

  • Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications.
  • Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems.
  • Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems.
  • Must have good verbal and written skills, as well as ability to interact positively with clients.
  • Excellent soft skills are a must.

For more information, Please contact

Shubham

973-295-4595

About this role

Summary

diagnose and resolve windows and mobile device issues in a customer support setting

Job title

deskside support representative onsite support

Experience level

Industry

it staffing

Location requirements

onsite in anchorage, ak, no remote allowed

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

windowsmobileticketing systemsofficeoutlookiOSAndroidApple Mac

Preferred skills

None specified

Specializations

windowsmobileticketing systemsmacmicrosoft os
Locations

Structured locations inferred from the posting.

Anchorage, AK, USA

On-site City