desktop support

Artech Information System LLC

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Pasadena, CA, us on site Until 8/21/2026 H-1B sponsor history First posted February 24, 2026 Last posted February 24, 2026
Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Title: Desktop Support Representative Onsite Support
Location:
Pasedena,CA
Duration: 1+ years (Possible Extension)

  • Candidates should be able to diagnose and remedy complex Microsoft OS and Office product problem tickets, configure and install common applications and install/remove PCs and HVDs.
  • Must have good verbal and written skills, as well as ability to interact positively with clients. Should have experience in customer-facing, Windows-based, corporate technical support environment and a ticketing system.
    Extensive 7 year background check and drug test is required.

For more information, Please contact

Shubham

973-295-4595

About this role

Summary

provide technical support for Microsoft OS, Office, applications, troubleshoot hardware, and assist clients

Job title

desktop support

Experience level

7+ years

Industry

it staffing

Location requirements

onsite support in Pasadena, CA, no remote work

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

Microsoft OSOffice productstroubleshootingticketing systemcustomer service

Preferred skills

None specified

Specializations

windows troubleshootingapplication installationpc configurationcustomer support
Locations

Structured locations inferred from the posting.

Pasadena, CA, USA

On-site City