Desktop Engineer

Venture Global LNG (“Venture Global”) is a long-term, low-cost provider of American-produced liquefied natural gas. The company’s two Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global’s modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost.

We are seeking to welcome a Desktop Engineer to our Plaquemines LNG plant Information Technology team.  Desktop Engineers promote a great customer experience, determine customer needs, maintain personal interaction with clients and answer help desk inquiries. The ideal candidate should showcase in his or her resume an interest in technology, Windows and Apple products familiarity, teamwork, communication and interpersonal skills, attention to details, and good numeracy skills.  

Responsibilities:

• Support Microsoft Windows devices
• Support Apple devices
• Android device support
• Printer Support
• IT Documentation – creating process/inventory
• Assist in support of plant technology systems (ACS, VoIP, CCTV, Radio, etc.)
• Office 365 administration (Desktop Apps, SharePoint, OneDrive, Teams, Exchange)
• Support conference room AV
• Patch and application deployment using MDM tools such as InTune, Jamf, Desktop Central or others.
• Monitoring and maintaining backups.
• Supporting/Completing IT ticket queues
• Other duties as assigned

Qualifications:

• Bachelor’s or Associate’s in Computer or Information Sciences
• 1+ years’ experience supporting Apple user environments
• 4+ years’ experience supporting Windows user environments
• Good communication skills
• Good problem-solving skills
• Office 365 skills
• A/V skills
• Experience supporting IT technology at an LNG Plant a plus
• Enjoy working with end users and solving desktop issues.
• Working knowledge of TCP/IP networking.
• Ability to lift 25 lbs.
• Be able to climb stairs and walk considerable distances outdoors.
• Apple Certified Mac Technician (ACMT) and/or Apple Certified iOS Technician (ACiT) a plus
• Windows Desktop certification a plus
• Self-Motivating/Working Independently
• Adaptability and ability to prioritize tasks
• Experience in working small IT projects from start to finish

Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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