Desktop Administrator

Kdinfotech

Bay Area, CA on site Until 8/21/2026 H-1B sponsor history First posted March 26, 2025 Last posted March 26, 2025

Job description

A Day in the Life of our Desktop Administrator

Our Desktop Administrators are responsible for all daily IT Operational needs. They support our clients by understanding their network and systems needs before implementation, and will be working towards managing and maintaining systems. On the daily, Desktop Admins support hardware, software, SaaS, and related wireless/VPN technologies.

Who Should Apply

We welcome all applicants that are constantly seeking to provide exceptional customer service in ever changing highly technical environments. If you are a fast learner, and can communicate complex technical issues to all levels of individuals then we urge you to apply.

Daily Responsibilities

Provide user support both onsite and remote staff
Troubleshoot Software and Hardware issues for staff as needed
Take part in company wide projects (system upgrades, security rollouts)
Test and qualify new hardware/software for the company
Utilize established ticketing system to track open issues
Responsible for knowledge Base documentation creation
Supporting C-Level executives when needed

Qualifications and Skills

1-2 years of support experience with a variety of operating systems (MacOS preferred)
Proficient within Google Workspace administration
Experience with SaaS Applications
Experience with Okta administration
Audio/Visual application support and troubleshooting (Zoom)
Work experience with JAMF for MDM
Expertise in deploying and supporting desktops/laptops, phone systems, and various mobile devices
PowerShell, Bash, or Python scripting experience is preferred
Willingness to travel throughout the bay area

About this role

Summary

Support daily IT operations, troubleshoot issues, and manage systems.

Job title

Desktop Administrator

Experience level

1-2 years

Industry

software

Location requirements

Bay Area, CA; remote work not allowed

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

Skills & keywords

Required skills

support experienceGoogle WorkspaceSaaSOktaaudio/visual supportJAMFdesktop supportPowerShell

Preferred skills

BashPythontravel

Specializations

user supporttroubleshootingSaaSGoogle WorkspaceMDM

Locations

Structured locations inferred from the posting.

Unknown location

On-site