Desk Side Technician

Waterloo, IA, us on site Until 8/21/2026 H-1B sponsor history First posted February 23, 2026 Last posted February 23, 2026
Job description

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.


Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.


We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.


We have more than 25 years of staffing industry knowledge and can provide you with superior

candidates to match your technical and professional needs.

• Provide hardware/software support services to onsite client including break/fix

• Implement virus detection and eradication procedures

• Diagnose end-user system failures and implement repair solutions

• Diagnose printer and other peripheral devise failures and implement repair solutions

• Troubleshoot network devices in order to ensure connectivity from the PC to the Network


• High school diploma or equivalent required

• 2+ years’ experience

• HP Certification

• Proficient in Microsoft Active Directory

• Ability to resolve Windows XP and Windows7 Operating System Issues and Errors

• Solid foundation of Personal Computer experience

• Excellent troubleshooting capability

• Ability to work in a team environment as well as independently

• Strong sense of customer service

• Proven ability to remain flexible in a changing environment

• Attendance and schedule adherence are requirements of this position

• Ability to walk and bend and perform labor-related duties of connecting computer equipment

• Ability lift up to 50 lbs. when moving electronic equipment. All lifts over 50 lbs. require two or more employees to perform the task.

• May require additional project-specific training




About this role

Summary

Provide hardware/software support, troubleshoot network and system issues, and assist end-users.

Job title

Desk Side Technician

Experience level

2+ years

Industry

it

Location requirements

Waterloo, IA, US; on-site work only

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

hp certificationmicrosoft active directorywindows xpwindows 7troubleshooting

Preferred skills

None specified

Specializations

hardware supportsoftware supportnetwork troubleshootingvirus removalperipheral devices
Locations

Structured locations inferred from the posting.

Waterloo, IA, USA

On-site City