Desk Collection & Recovery
Amar Bank
Apply to this job Jakarta on site Until 8/23/2026 First posted November 1, 2025 Last posted November 1, 2025
Job description
Responsibilities
- Calling customers before the due date as a payment reminder.
- Calling delinquent customers after the due date as a payment demand.
- Helping customers on payment services and explain about our financial services.
- Maintaining good relationships with customers.
- Doing administrative tasks related.
- Ensure customers receive visits to collectors and warning letters with delinquent consumer conditions.
Requirements
- Must possess at least a Diploma Degree.
- Strong experience in the Desk Collection field (preferably in the banking/financial industry) would be an advantage.
- Able to work under pressure, good interpersonal, and target oriented person.
- Discipline and can work well both individually and as a team.
About this role
Summary
Manage customer collections, payment reminders, negotiations, and administrative tasks.
Job title
Desk Collection & Recovery
Experience level
preferably in banking/financial industry
Industry
finance
Location requirements
Jakarta-based, no remote work required.
Salary
Not specified
Management role
No
Skills & keywords
Required skills
diplomacustomer communicationtarget orientationdiscipline
Preferred skills
banking experiencefinancial services
Specializations
collectionsrecoverycustomer service
Locations
Structured locations inferred from the posting.
Jakarta, Indonesia
On-site City