Delivery Manager

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Role Summary

The Delivery Lead is accountable for leading the end-to-end delivery of complex enterprise data initiatives that enable strategic business, regulatory, data governance, and data management outcomes.

Acting as the central point of accountability for execution, the Delivery Lead is responsible for planning, governance, financial oversight, stakeholder engagement, risk management, and executive reporting across multiple concurrent initiatives.

The role leads cross-functional teams without direct authority and partners closely with business, data, technology, and vendor stakeholders to ensure initiatives are delivered on time, within scope, within budget, and aligned to organizational objectives.

Success in this role requires more than strong delivery discipline. The successful candidate is expected to develop a strong understanding of the business objectives, data management capabilities, stakeholder landscape, and delivery challenges associated with their initiatives. The Delivery Lead is expected to operate as a trusted advisor, proactively identifying risks, challenging assumptions, and helping teams navigate complex delivery decisions.

Key Accountabilities

Delivery

• Lead the end-to-end execution of large-scale enterprise data initiatives from initiation through implementation and transition to business ownership.
• Manage multiple concurrent initiatives, typically leading two large projects simultaneously while supporting additional delivery activities.
• Develop and maintain integrated plans, schedules, milestones, deliverables, dependencies, and critical paths.
• Establish delivery strategies that balance scope, timeline, cost, quality, and resource constraints.
• Monitor progress, identify variances, and implement corrective actions to maintain delivery commitments.
• Challenge delivery assumptions, timelines, scope, and resource plans when risks to execution are identified.
• Identify, manage, and coordinate cross-functional dependencies to ensure delivery plans remain aligned and potential conflicts are proactively addressed.

Stakeholder Management & Executive Engagement

• Serve as the primary point of coordination and relationship management for sponsors, stakeholders, team members, vendors, and external partners.
• Provide clear, concise, and actionable updates to senior leadership, including EDMO Senior Leadership Team members and the Head of EDMO.
• Facilitate executive discussions, governance forums, steering committees, and project review sessions.
• Influence stakeholders across business, data, and technology teams to drive alignment, accountability, and timely decision-making.

Risk, Issue & Dependency Management

• Own and maintain project RAID logs, ensuring risks, assumptions, issues, and dependencies are actively managed throughout the project lifecycle.
• Identify delivery risks early, develop mitigation and contingency plans, and escalate significant risks and delivery concerns with recommended actions.
• Facilitate cross-functional dependency management across business, technology, vendor, and data teams.

Financial Management & Delivery Controls

• Support project financial planning, forecasting, budgeting, and ongoing financial monitoring activities.
• Track project expenditures, forecast variances, and resource allocations throughout the project lifecycle.
• Partner with finance, business, and delivery stakeholders to maintain financial transparency and delivery accountability.

Governance, Reporting & Compliance

• Establish and execute delivery governance frameworks that support effective delivery oversight and decision-making.
• Prepare and deliver executive reporting, dashboards, status updates, and briefing materials.
• Ensure delivery documentation, reporting, decisions, actions, and commitments are maintained and tracked in accordance with organizational standards.
• Support internal audit, regulatory, risk, and compliance requirements as applicable.
• Support continuous improvement of delivery practices, governance processes, and reporting standards.

Vendor & Partner Coordination

• Coordinate vendor and third-party activities, monitor deliverables and commitments, and ensure alignment with project objectives and delivery plans.

Breadth & Depth

• Experienced Delivery Lead capable of independently leading large, complex enterprise initiatives ranging from approximately $1M to $5M in value.
• Demonstrated ability to manage multiple concurrent initiatives with significant business, data, technology, and stakeholder complexity.
• Strong understanding of project management methodologies, governance frameworks, financial controls, and delivery best practices.
• Ability to operate effectively in both Agile and Waterfall delivery environments and apply the appropriate methodology based on initiative requirements.
• Proven ability to influence stakeholders, challenge assumptions, and navigate ambiguity in a highly matrixed organization.
• Strong business acumen with the ability to rapidly understand organizational priorities, business processes, and data management capabilities.

Qualifications

Required

• Undergraduate degree or Technical Certificate
• Graduate degree preferred
• 7+ years of project or program management experience.
• Demonstrated experience leading large-scale software, data, or technology delivery initiatives.
• Experience managing initiatives involving multiple stakeholder groups, competing priorities, and cross-functional teams.
• Strong expertise in project planning, schedule management, financial oversight, stakeholder management, and executive reporting.
• Experience with governance frameworks, RAID management, dependency management, and delivery controls.
• Strong communication, facilitation, presentation, and influencing skills.
• Demonstrated ability to lead matrixed teams and drive outcomes without direct authority.
• Experience managing initiatives with budgets ranging from $1M to $5M.

Strongly Preferred

• Experience leading enterprise data, data governance, data management, analytics, or regulatory initiatives.
• Experience delivering software development, data, or technology initiatives within financial services or other highly regulated environments.
• Knowledge of data governance, data quality, metadata management, data lineage, and related data management disciplines.
• Experience supporting executive governance forums and senior leadership reporting.
• PMP, PgMP, PMI-ACP, Certified Scrum Master (CSM), or equivalent project management certification.

Tools & Platforms

• JIRA
• Clarity
• Confluence
• Microsoft Project
• Microsoft CoPilot

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet