Debt Collection Officer-Microfinance

Verde Edge Consulting Ltd is a new-age executive HR consulting company based in Nairobi-Kenya, running operations throughout the republic. We strive to work with our clients through partnerships and to provide unique workable and value-adding HR solutions to address their existing & emerging needs. We are dedicated to revolutionizing HR practice in the new age by developing long-term strategic partnerships with our clients.

Our client, an SME based in Nairobi is looking to recruit a HR Officer to provide strategic leadership and direction for the Human Resources function across all its business lines spanning Liquor distribution, Safaricom Business and Pharma consultancy. The role focuses on aligning HR strategies with the organization’s business objectives, driving talent acquisition, employee development, performance management, and fostering a strong organizational culture. The Head of HR will play a critical role in promoting operational excellence and ensuring employee satisfaction and retention.

• Manage delinquent accounts and recovery activities
• Conduct field and desk collections within microfinance contexts
• Negotiate repayment plans in line with approved credit policies
• Maintain accurate recovery records and performance reports
• Work closely with Credit and Portfolio teams to reduce portfolio at risk

• A degree in Business Management
• At least 3-year similar experience, preferably in a microfinance or lending institution.
• Ability to work with minimal supervision.
• Good communication and interpersonal skills
• Self-driven with a positive attitude
• Be a team player.

Salary budget: 50k-60k

To apply visit www.verde-edge.com, apply from the vacancies portal

Apply by 28th Jan 2026.

Compensation (from employer):
50000 – 60000 KES (MONTHLY)