Deal Desk Specialist, Revenue Operations
Kpler
Apply to this jobKey Responsibilities
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Act as the primary advisor for deal booking in the CRM, ensuring alignment with commercial strategy, pricing guidelines, and approval policies.
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Review and approve commercial contracts for accuracy and compliance, meeting turnaround SLAs while escalating and remediating risks where needed.
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Provide frontline support to Sales on quote configuration, company policy interpretation, deal navigation, and basic CRM troubleshooting to unblock deals quickly.
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Check reports/dashboards to monitor deal flow; proactively surface discrepancies, drive corrections, and track resolution to closure.
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Partner with Legal, Finance, and Product to address non-standard terms and invoicing requirements, obtaining necessary approvals and balancing risk with commercial intent.
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Advise Strategic Account Managers on complex or high-value deals from a deal booking perspective, anticipating any potential blockers in the internal process.
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Cover for other regions (e.g. EMEA) when colleagues are absent
Experience & Background
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Strong understanding of sales processes, contract management
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Experience in navigating CRM systems (i.e. Salesforce)
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Attention to detail and a high level of accuracy
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Team player with good interpersonal and communication skills
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2+ year’s experience working in deal desk/contract administration/sales / commercial operation or related role within a SaaS or technology company, with a proven track record of handling complex, high-value transactions
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G suite Experience
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Proficiency in Salesforce CRM, CPQ, and quote-to-cash processes.
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Ability to interpret company policies and ensure compliance with internal controls.
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Salesforce technical proficiency
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Excellent problem-solving skills to troubleshoot CRM and deal booking issues.
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Legal Background
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Deal structuring experience
Essential:
Desirable:
Skills & Competencies
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Salesforce CRM and Salesforce CPQ proficiency.
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Deal Desk operations and quote-to-cash process expertise.
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Commercial contract review and interpretation.
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Pricing strategy, discount governance, and approval matrix management.
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CRM data management and deal booking accuracy.
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Knowledge of revenue recognition and invoicing processes.
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Strong team player with a collaborative mindset
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Ability to perform effectively under pressure
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Quick and confident decision-making in dynamic situations
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Polite, professional communication style
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Eagerness and Willingness to learn as much as they can
Technical / Functional Skills:
Behavioural Competencies:
Summary
Coordinate deal booking, review contracts, support sales, ensure compliance, and optimize revenue processes.
Job title
Deal Desk Specialist, Revenue Operations
Experience level
2+ years
Minimum experience
2+ years exp
Industry
software
Location requirements
Singapore, remote work allowed
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Singapore