DC Benefits Administrator

Job Summary:

The Benefits Administrator is responsible for operational tasks associated with defined contribution plans in compliance with plan provisions. The Administrator assists in maintaining pension data, payment, payroll administration and calculates benefits. The Administrator will be expected to pursue continued education by taking and passing professional examinations. 

Duties/Responsibilities:

• Responsible to review documents and compile indexes to make information searches easier 

• Manage the basic data processing activities assigned to you

• Responsible for processing participants records, payroll, data queries and documents

• Work on various applications to process participants request within service level standards 

• Coordinate with fulfillment for letters and documentations

• Provide support for special projects and other tasks as needed

• Coordinating with DC associates in their day-to-day activities 

• Accurately bills time to ensure client’s billings are correct

• Ensures quality service to existing clients

• Identify process improvement ideas

• Ensure SOP adherence

Required Skills & Attributes:

• Good verbal and written communication skills

• Possess logical, analytical, and problem-solving skills

• Can work on Microsoft Office or related software

Required Qualifications:

• 1-2 years of work experience, Defined Contributions administration preferred

• Bachelor’s degree in any discipline

Preferred Skills and Qualifications:

• High integrity and discretion to ensure the confidentiality of sensitive client data

• Certifications in US Benefits would be an added advantage

• Ability to work in a team environment and individually

• Effective planning and priority setting

• Ability to function well in a high-paced and at times stressful environment