Danish Speaking Travel Support Specialist

Patrique Mercier Recruitment is excited to present a great opportunity for a Danish Speaking Travel Support Specialist. In this role, you will be the key point of contact for Danish-speaking clients, assisting them with their travel queries, bookings, and any concerns they may encounter. If you are passionate about travel and providing excellent customer service, we invite you to be part of our dedicated team!

Responsibilities

• Deliver outstanding support to Danish-speaking customers through various communication channels including phone, email, and chat.
• Effectively handle booking inquiries, modifications, and cancellations while maintaining high customer satisfaction.
• Share expert knowledge on travel destinations, itineraries, and regulations to assist customers in making informed decisions.
• Maintain detailed records of customer interactions and ensure accurate documentation within the support system.
• Work closely with travel partners and internal teams to facilitate smooth travel experiences for clients.
• Keep updated on industry trends and travel policies to provide clients with the best possible information.

Requirements

• Fluency in Danish (both spoken and written) is essential.
• Experience in customer support, preferably in the travel industry, is a plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a customer-first mindset.
• Capability to work both autonomously and collaboratively in a fast-paced environment.
• Knowledge of travel booking systems is beneficial.
• A genuine love for travel and a dedication to providing exceptional service.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Transportation Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training