Danish CS Travel Industry - Latvia / Remote BA1

Cross Border Talents

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Latvia remote Until 8/23/2026 First posted November 3, 2025 Last posted November 3, 2025
Job description

Are you ready for what’s next? Join a global technology and services leader that supports some of the world’s most recognized brands. We help well-known companies — the ones you use every day — improve their businesses with technology and integrated solutions, across more than 70 countries.

This role offers flexibility: you can work from the comfort of your home or from one of our modern offices.

We also provide both full-time and part-time options! While the training period is full-time, you can choose a flexible schedule of 50–100% afterward.

Your Role as a Customer Support Agent:

  • As a Customer Support Specialist, you will:
    • Deliver outstanding customer service via phone and email
    • Provide accurate information regarding bookings, rebookings, and cancellations (air, rail, hotel, and more)
    • Find tailored solutions to ensure smooth and enjoyable journeys for customers

Requirements

  • Fluency in Danish
  • Good command of English (spoken and written)
  • A flexible, dynamic, and customer-focused attitude

Benefits

  • Competitive Salary
  • Performance Bonus
  • Flexible work schedule
  • Option to work from home or at our city-center office
  • Comprehensive health insurance (including gym and dental care)
  • Paid mobile phone bill
  • A supportive, friendly, and fun team environment
About this role

Summary

Assist customers with bookings, rebookings, and cancellations via phone and email.

Job title

Customer Support Specialist

Experience level

none

Industry

software

Location requirements

Latvia, remote work allowed, flexible schedule

Salary

Competitive Salary

Management role

No

Skills & keywords

Required skills

fluency in DanishEnglish

Preferred skills

None specified

Specializations

customer supportbookingrebookingcancellations
Locations

Structured locations inferred from the posting.

Latvia

Remote Country