Customer Support Specialist | Travel | Remote
Careers In Travel | Destination Planners
Apply to this job Los Angeles, California remote Until 8/22/2026 First posted June 10, 2026 Last posted June 10, 2026
Job description
Customer Support Specialist – Travel Industry (Remote)
Location: Remote – USA Based
Schedule: Flexible | Part-Time or Full-Time Options
About Us:
We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions.
Position Overview:
We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns.
Key Responsibilities:
- Respond to customer inquiries via email, phone, and chat in a timely and professional manner
- Provide accurate information about travel bookings, itineraries, and policies
- Troubleshoot common client issues and escalate complex matters as needed
- Maintain up-to-date knowledge of supplier systems, policies, and procedures
- Follow up with clients to ensure satisfaction and support post-booking
- Log all communications accurately using internal systems
- Maintain high levels of professionalism and empathy
Preferred Qualifications:
- Prior experience in customer service or the travel industry is a plus (but not required)
- Strong communication skills and ability to work independently
- Comfortable using online tools, booking portals, and CRM systems
- Tech-savvy with a quiet, professional home workspace
- Passionate about helping others and delivering great service
- Must be 18+ and authorized to work in the United States
What We Provide:
- Full training and ongoing mentorship
- Travel agent certification (if desired)
- Access to travel discounts and perks
- Supportive online community and tools to help you succeed
🧭 Love helping people? Have a passion for travel? This could be your next favorite remote opportunity!
Compensation (from employer):
40000–65000 USD per year
About this role
Summary
Assist clients with travel bookings, inquiries, troubleshooting, and support remotely.
Job title
Customer Support Specialist
Experience level
none
Industry
travel
Location requirements
remote work permitted, candidate must be US-based
Salary
$40k–$65k
Management role
No
Skills & keywords
Required skills
communicationCRM
Preferred skills
customer service experiencetravel industry
Specializations
travelcustomer support
Locations
Structured locations inferred from the posting.
California, USA
Remote State