Customer Support Specialist - Chat (French & English Speaker) (26011066)

egug.fa.us2.oraclecloud.com.CX_1

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Until 10/5/2026 First posted July 28, 2026 Last posted August 6, 2026
Job description

Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company’s global consumer, banking, merchant, and commercial customers, as well as the key enablement functions that power our products and services. GS provides the world’s best customer experience every day by building on Amex’s 175-year legacy of service excellence, leveraging new technologies and capabilities to drive transformation, and bringing a human touch to each customer interaction. You'll benefit from industry-leading training, continuous coaching, and opportunities for career growth in a collaborative and inclusive environment. This role is ideal for individuals who thrive in a high-paced, demanding environment, enjoy working across multiple digital tools and systems, and are passionate about problem-solving. Every interaction is an opportunity to make a positive impact by delivering effective solutions and creating exceptional experiences for our Card...

About this role

Summary

Provide chat-based customer support for French and English-speaking clients, solving problems and delivering excellent service.

Job title

Customer Support Specialist - Chat (French & English Speaker)

Experience level

none

Industry

financial services

Location requirements

remote work allowed, candidate can be anywhere

Salary

Not specified

Management role

No

Skills & keywords

Required skills

bilingualcustomer serviceproblem-solving

Preferred skills

None specified

Specializations

chat supportbilingualcustomer serviceproblem-solving
Locations

Structured locations inferred from the posting.

United States

Remote Country