Customer Support Specialist
UltraSuperNew
Apply to this jobWe are looking for a friendly and reliable Customer Support Specialist to assist customers with questions, orders, and general support. This role is suitable for someone who enjoys helping people and wants to build experience in customer service.
The position can be office-based or remote, depending on business needs. Applicants must currently reside in Denmark.
Responsibilities:
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Respond to customer inquiries via phone, email, or chat
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Provide clear and accurate information about products or services
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Resolve customer concerns in a timely and professional manner
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Record customer interactions in internal systems
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Work closely with other team members to ensure smooth service
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Follow company guidelines and service standards
Skills Required:
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Must currently reside in Denmark
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Good communication skills in Danish and English
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Basic computer skills
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Patient and customer-focused attitude
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Ability to work independently (especially in a remote setup)
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Organized and dependable
What We Offer:
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Competitive salary
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Flexible work setup (onsite or remote within Denmark)
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Training and onboarding support
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Supportive team environment
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Opportunities for growth and development
Summary
Assist customers via phone, email, or chat, providing support and information.
Job title
Customer Support Specialist
Experience level
none
Industry
customer service
Location requirements
remote or onsite in Denmark, currently residing in Denmark
Salary
Competitive salary
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Copenhagen, Denmark