Customer Support Representative

Lahore on site Until 9/16/2026 First posted July 26, 2025 Last posted July 18, 2026
Job description

About Tajir

Tajir is a new way for stores to buy inventory. Through the Tajir app, stores can order whenever they want, receive on-demand delivery, and choose from the largest selection of products available. Combined with transparent and competitive prices, Tajir takes a process that took a dozen hours every week and reduces it to a few minutes.

For brands, Tajir ensures that products are always reliably stocked at stores. Brands enjoy higher margin sales with zero additional investment.

Since our launch, we became the first company for Pakistan funded by Y Combinator, raised seed capital and further financing from Kleiner Perkins, and — most importantly — have served over 100,000 stores.

Today, Tajir helps stores save money and boost sales. Our vision is to provide every store in Pakistan the essential services it needs to grow.

Who we are looking for

  • 0-2 years of experience in Customer Service or a related field (fresh graduates are welcome to apply!)

  • Minimum 12 years of education.

  • Male

  • Strong Urdu communication skills.

  • Residing in Lahore

What you will do

  • Respond to customer calls and text chats.

  • Diagnose and tackle customer-facing issues.

  • Analyze recurring problems and propose solutions.

  • Coordinate with other departments to resolve customer complaints.

About this role

Summary

Respond to customer calls, diagnose issues, analyze problems, coordinate to resolve complaints

Job title

Customer Support Representative

Experience level

0-2 years

Industry

software

Location requirements

residing in lahore; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

Urdu communicationcustomer service

Preferred skills

None specified

Specializations

customer servicecommunicationproblem solving
Locations

Structured locations inferred from the posting.

Lahore, Pakistan

On-site City