Customer Support Representative
Collabera
Apply to this job Milan, IL, us on site Until 8/23/2026 H-1B sponsor history First posted February 23, 2026 Last posted February 23, 2026
Job description
Collabera is an industry leading IT recruitment & staffing services agency. Top 10 in the U.S. Ranked 'Best Staffing Firms to Work For' 6 years in a row.
- Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention.
- Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level.
- Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility
- Distributes additional product/service/policy information to customers, dealers
- Develops common solutions to problems with team members to maintain required service levels.
All your information will be kept confidential according to EEO guidelines.
About this role
Summary
Provide frontline support, resolve customer inquiries, document interactions, and develop solutions.
Job title
Customer Support Representative
Experience level
not specified
Industry
it staffing and recruitment
Location requirements
Milan, IL, US; remote work not specified
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Skills & keywords
Required skills
communication
Preferred skills
None specified
Specializations
product supportcustomer servicecommunication
Locations
Structured locations inferred from the posting.
Milan, IL, USA
On-site City