Customer support executive for US Inbound Technical Support /Fixed Salary
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba e-Services Private Limited
Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. and also provide website development services to national and International Business
INBOUND TECH/MAC/WINDOWS SUPPORT VOICE PROCESS
Job Role: Attending Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..
Candidate’s profile;
Must have dialled in International Outbound or Inbound Tech process for more than 6 months.
Must be able to troubleshoot and resolve the issues related to computers and laptops router printers and close calls and take payments from the customers.
Must be confident in pitching about the service plans to the customers.
Must be very fluent in English.
Must be Comfortable for Night shift.
Benefits and facilities:
Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
24 leaves in a year+comp offs+b'day leaves Daily/Monthly Incentives
Spot Incentives+ weekly incentives + Monthly incentives.
Rotational Off
Salary: Not a bar for a right candidate.
Working Days:6 days
Contact: HR @ 9051449800 for any further queries
need good communication skill
flexible for night shift
Summary
Resolve customer issues on printers, routers, emails; promote plans; handle inbound calls; night shift
Job title
Customer support executive for US inbound technical support /fixed salary
Experience level
more than 6 months
Industry
technology
Location requirements
Kolkata, WB, in; remote not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India