Customer Support | Cruise Specialist

Careers In Travel | Destination Planners

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Houston, Texas remote Until 8/28/2026 First posted June 29, 2026 Last posted June 29, 2026
Job description
Job Title: Cruise Travel Specialist
Location: Remote

Overview
We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary.

Key Responsibilities:

  • Recommend cruise lines, ships, and itineraries based on client preferences.
  • Coordinate pre- and post-cruise travel, including flights and hotel stays.
  • Book specialty dining, excursions, and onboard experiences.
  • Track promotions, upgrades, and loyalty program benefits.
  • Maintain expert-level knowledge of major cruise lines and destinations.

What You Bring:

  • Prior experience booking or selling cruises (preferred).
  • Strong knowledge of ocean and river cruise options.
  • Ability to work independently and stay organized.
  • Excellent customer service and upselling skills.

Benefits:

  • Remote role with flexible scheduling.
  • Cruise-specific travel perks, FAM trips, Hotel & Resort discounts
  • Access to exclusive industry tools and support from a dedicated team.

Compensation (from employer):
20000–65000 USD per year

About this role

Summary

Assist clients in booking cruises, coordinate travel, and provide excellent customer service.

Job title

Cruise Travel Specialist

Experience level

preferably experienced

Industry

travel and hospitality

Location requirements

remote role, candidate can work from anywhere

Salary

$20k–$65k

Management role

No

Skills & keywords

Required skills

bookingcustomer serviceorganization

Preferred skills

cruise knowledgesalesupgrading

Specializations

cruisetravel bookingcustomer serviceupselling
Locations

Structured locations inferred from the posting.

Texas, USA

Remote State