Customer Support Associate ( Inbound Sales) (Female ) WALKIN INTERVIEW

Country Chicken Co may only be coming to life now but its journey started in 2009. Eleven years after he entered the poultry industry, Hemamabar started MSR Farms after realising that he wanted to breed and nurture Natu Kodi. Since then, MSR Farms has only had an uphill climb. Those were the early sparks of our current venture, Mano Oori Kodi. It is these sparks that led Hemamabar to collaborate with Sami and Saikesh to change the face of the meat industry! We equipped ourselves with an aim to revolutionize the practices of selling country meat. Meat Maestro’s vision is to reform this industry in its entirety, by combining premium quality, hygienic and safe practices with best quality country meat. Now, we are proud to announce that we are the first and best premium country chicken brand in India

Responsibilities

SALARY - 12K - 20K + attractive Incentive 

SHIFT 1- 6 AM TO 3 PM

SHIFT 2- 1 AM TO 8 PM

Experience - Atleast 1 year 

Responsible for making outbound calls and regular follow up on leads assigned
Build a strong relationship/trust with customers by understanding the customer
requirements and suggesting the right product to the Customers

• Answering phones and explaining the product and services offered by the company.

• Contacting existing customers as well as prospective customers using scripts.

• Obtaining customer information and other relevant data.

• Asking questions to the customer and understanding their specifications.

• Resolving queries and issues related to the products and services.

• Making recordings of all the sales phone calls and sales deals.

• Taking and processing product orders in a professional manner.

• Maintaining the database of the customers on a regular basis.

• Suggesting solutions based on customer’s needs and requirements.

Requirements 

• Intermediate/Graduation/ diploma or equivalent.

• Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.

• Professional certification sales and marketing will be an advantage.

• Great interpersonal skills.

• Exceptional oral and written communication skills.

• Strong organizational skills.

• Ability to work in a team or individually as and when required.

• Ability to manage and handle multiple tasks.

• Outstanding problem-solving skills.

• Exceptional attention to detail.

• Hard-working individual.

• Good time management abilities.

• Strong decision-making skills.

• Ability to tolerate stress and pressure.

Should be comfortable in English ,Telugu and Hindi