Customer Support Admin Intern

Seven Retail

Apply to this job
Jakarta, ID Until 9/21/2026 First posted July 23, 2026 Last posted July 23, 2026
Job description

Our Company

Founded in 2020, Seven Retail is a House of Brands operating across F&B, Education, Healthcare, and Lifestyle Services, with over 200 centers across Indonesia.

Your Day-to-Day

  • Support the Growth team in new product research and testing initiatives.
  • Respond to incoming customer chats from new product testing campaigns.
  • Handle customer inquiries based on provided scripts and guidelines.
  • Update and maintain daily reports on leads and bookings using Excel or Google Sheets.
  • Communicate booking cancellations following the provided SOP.
  • Provide administrative and operational support to the Growth team.

Who We’re Looking For

  • Undergraduate student or fresh graduate from any major.
  • Detail-oriented with strong organizational skills.
  • Good written communication and customer service mindset.
  • Responsible, proactive, and eager to learn.
  • Familiar with Microsoft Excel or Google Sheets.
About this role

Summary

Assist with customer inquiries, data updates, and support for growth team initiatives.

Job title

Customer Support Admin Intern

Experience level

entry level

Industry

healthcare

Location requirements

Jakarta, ID, on-site role only

Salary

Not specified

Management role

No

Skills & keywords

Required skills

Microsoft ExcelGoogle Sheetscommunication

Preferred skills

None specified

Specializations

customer serviceadministrationExcelGoogle Sheets
Locations

Structured locations inferred from the posting.

Jakarta, Indonesia

On-site City