Customer Support ($19/hr W2 - USC & GC only)
Kellton Tech
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Preference for 1 of the following criteria:
College Degree
Previous contact center experience
Position Description
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
All your information will be kept confidential according to EEO guidelines.
Summary
Handle inbound calls for brokerage account inquiries, ensuring accuracy and customer satisfaction.
Job title
Customer Support
Experience level
entry level
Industry
finance
Location requirements
Columbus, OH, remote not specified
Salary
$19/hr
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Columbus, OH, USA