Customer Success Manager (U.S.)
Hive Learning
Apply to this jobDegree: Bachelor’s degree required
Experience: 3–5 years in SaaS CS or Account Management
Responsibilities:
• Lead onboarding for new U.S. clients
• Conduct quarterly business reviews
• Train sales teams on Hive Perform
• Drive usage and ensure >90% retention
• Identify expansion opportunities
• Serve as senior contact for U.S. customers
• Provide technical and strategic support
Summary
Lead onboarding, support, and retention for U.S. SaaS clients, drive expansion and strategic support.
Job title
Customer Success Manager (U.S.)
Experience level
3-5 years
Industry
software
Location requirements
USA, remote work not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
United States