Customer Success Manager
Extech 2000 Limited.
Apply to this jobExciting company with great career progression and fab offices.
£35,000 - £40,000 base + 25% commission
You are success-driven, fast-paced, work well in a diverse team, enjoy dynamic and changing environment and can adjust priorities on-the-fly and effectively identify and develop initiatives to enhance and track customer experience.
You have 4+ years of relevant experience in sales, account management, consulting and/or customer success experience with experience in increasing customer satisfaction, adoption, growth and retention, and closing sales deals at executive level.
Preferably you have experience with Salesforce.com or other Force.com platforms, in a VOIP Service Provider/ Telco environment and Project Management.
Summary
Manage customer relationships, increase satisfaction, adoption, growth, retention, and close deals.
Job title
Customer Success Manager
Experience level
4+ years
Industry
software
Location requirements
Croydon, Surrey, with remote work allowed
Salary
£35,000 - £40,000 + 25% commission
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Croydon, UK