Customer Success Executive

Are you fantastic with Clients but want a role with no Cold Calling?

Do you enjoy building long term relationships?

Are you the type of person who always goes the extra mile?

Do you want to join an Industry leading SaaS business with a superb reputation in the Media Sector?

If it’s a yes for the above, then please keep reading as you could be perfect for this fantastic Customer Success role!

You will be joining a stylish Shoreditch based SaaS Business that plays a key role within the world of Advertising.

My clients Online Business Development Tool gives Media Owners, Agencies and MarTech firms the Intelligence and insight they need to target the UK’s biggest Advertising Spenders.

They do this by researching the decision makers at the top 6,000 advertisers in the UK, along with their 17,000 associated brands, who collectively spend over £11 billion a year on advertising making it the perfect tool for Sales and Marketing to target their next big win.

You will be a vital part of the Commercial Team where your key duties will consist of:

·Onboarding new Clients

·Arranging regular Client visits.

·Coaching new Clients and users on the product

·Keeping clients up to date with new features and products

·Sending reports to Clients to showcase ROI through usage and wins

·Working closely with the Account Manager’s to perfect the renewal process

The ideal Candidate will have:

·1+ years’ experience, ideally within a Customer Success, Account Executive or Account Manager experience

·A passion for offering 1st class service

·Exposure to the Media/Advertising isn’t essential but would be advantageous

To find out more then please apply today!