Customer Success Executive

Colombo, Western Province, Sri Lanka on site Until 8/22/2026 First posted March 18, 2026 Last posted March 18, 2026
Job description

Homey is seeking an enthusiastic and results-driven Sales Specialist to join our sales team. In this role, you will be responsible for making outbound calls to potential clients, introducing them to Homey's services, and converting leads into customers. As the first point of contact for our prospects, you will play a key role in promoting our mission and values to enhance the Homey brand.

Key Responsibilities

  • Sales Conversion: Convert qualified leads into customers by guiding them through the sales process.
  • Product Knowledge: Maintain thorough knowledge of Homey’s services and industry trends to effectively respond to client inquiries.
  • Customer Relationship Management: Update and maintain customer records and interactions in the CRM system.

Requirements

Experience:

  • Minimum of 1 years of experience in a telesales or telemarketing role.
  • Proven track record of meeting or exceeding sales targets.

 Technical Skills:

  • Proficient in using CRM software and Microsoft Office Suite.
  • Experience with call tracking software is an advantage.

 Soft Skills:

  • Strong communication and persuasive skills.
  • Excellent listening skills with the ability to build rapport with clients.
  • Highly motivated, target-oriented, and able to work independently.
  • Ability to handle objections and work under pressure.

Nice-to-Have

  • Experience in selling conveyancing 
  • Have sold in the property market before
  • Knowledge about conveyancing 
  • Ability to work and support departments that will help their role

Benefits

  • Role to be paid in GBP with a UK Contract
  • Competitive salary commensurate with experience.
  • Opportunities for professional development and career progression.
  • Supportive work environment with a focus on work-life balance.
  • UK work hours apply.
About this role

Summary

Responsible for customer outreach, sales conversion, maintaining client relations, using CRM, and supporting sales goals.

Job title

Customer Success Executive

Experience level

1+ years

Industry

software

Location requirements

Colombo, Sri Lanka; remote work not specified

Salary

Role to be paid in GBP with a UK Contract

Management role

No

Skills & keywords

Required skills

CRMMicrosoft Officecommunicationpersuasionlistening

Preferred skills

conveyancingproperty salessupporting departments

Specializations

telemarketingCRMcall trackingconveyancing
Locations

Structured locations inferred from the posting.

Colombo, Sri Lanka

On-site City