Customer Service with German
Cross Border Talents
Apply to this jobDo you like to speak German well? Are you looking for work from home, including start day and training? Can you adapt to shift work, especially afternoon and weekend shifts? We have an interesting job opportunity for you!
What will your job be?
Handling incoming phone calls from customers, answering their questions and resolving their concerns regarding orders (returns, complaints, late shipments, damaged goods), customer accounts, invoices, etc. invoices, etc.
If you've never done anything like this before, don't despair, we'll be happy to teach you everything.
Requirements
- Excellent communication in German is a prerequisite.
- You have a pleasant demeanor, good communication skills and a customer-oriented approach.
- You know how to use a computer, are eager to learn and can quickly find your way around a new environment.
- You can get used to working in shifts between Monday and Sunday from 09:00 to 22:00, including public holidays and weekends (the weekly working fund is 38.75 hours). Part-timers are also accepted.
Summary
Handle customer inquiries via phone, provide solutions, and ensure customer satisfaction
Job title
Customer Service with German
Experience level
entry level
Industry
customer service
Location requirements
remote work allowed, based in Bratislava, Slovakia
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Bratislava, Slovakia