Customer Service Support Representative

One of the
Fastest Growing
U.S. Staffing Firms
6 years in a row

Supplier Excellence Awards
from Leading MSPs
For overall performance across
their portfolio programs

One of the Largest
Diversity Staffing Firms

One of the Largest
Staffing Firms in US

Strongly Prefer: Candidates to be bilingual English/Spanish**

Position Description

• Customer Service Support Representative

• Serves as a liaison between Client branches or regional laboratories and its customers in response to inquiries and problems.

• Researches, troubleshoots and resolves customer problems.

• Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy).

Skill Requirements

Administrative:

• Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications.

Machine:

• Calculator, personal computer.

Physical Demands:

• Speech clarity, utilization of fingers and hands, standing-remaining on one's feet in an upright position, sitting-remaining in the normal seated position, handling-seizing, holding, grasping and possible casual to regular lifting of up to 50 pounds.

Vision Requirements:

• Able to pass standardized color vision test, as required by test performed.

License/Certification/Education:

• Requires a High School Diploma or equivalent w/1-3 years of applicable experience.

• Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications.

Machine:

• Calculator, personal computer.

Physical Demands:

• Speech clarity, utilization of fingers and hands, standing-remaining on one's feet in an upright position, sitting-remaining in the normal seated position, handling-seizing, holding, grasping and possible casual to regular lifting of up to 50 pounds.

Vision Requirements:

• Able to pass standardized color vision test, as required by test performed.

License/Certification/Education:

• Requires a High School Diploma or equivalent w/1-3 years of applicable experience.

Strongly Prefer: Candidates to be bilingual English/Spanish**

All your information will be kept confidential according to EEO guidelines.