Customer Service Specialist with Dutch
Miele CH (VG CH)
Apply to this job Poznan Until 9/4/2026 First posted June 18, 2026 Last posted July 6, 2026
Job description
Your responsibilites:
- direct contact with retailers and individual clients via email and phone to provide information on order status,
- timely and accurate processing of incoming customer orders from Miele retail partners,
- clarifying customer complaints,
- checking the ability to deliver, possibly offering alternative solutions and telephone product advice.
Our requirements:
- C1 level of Dutch and communicative level of English,
- relevant work experience in customer service,
- experience with SAP or other ERP system,
- ability to build relationships with business partners and customers;attention to detail and ability to deliver accurate results.
About this role
Summary
Handle customer inquiries, process orders, resolve complaints, and build partner relationships.
Job title
Customer Service Specialist with Dutch
Experience level
relevant work experience
Industry
retail
Location requirements
Poznan, Poland; on-site role, no remote work
Salary
Not specified
Management role
No
Skills & keywords
Required skills
Dutch C1English communicationERP SAPcustomer service
Preferred skills
None specified
Specializations
communicationERPcustomer relationsorder processing
Locations
Structured locations inferred from the posting.
Poznań, Poland
On-site City