Customer Service Specialist

Inspired to grow with your experience, learn and share with new colleagues?

Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste.

We are committed to protecting food, people and the planet and are on the lookout for passionate and consummate professionals to join our growing team to help us deliver on our ambitious 2030 Strategy. We look for colleagues who Care, Dare and Deliver.

Key Responsibilities:

• Record data related to Sales Order Confirmation and created ITEM Codes in the Axapta system.
• Generate invoices based on Sales Order Confirmation and Output Orders for relevant departments.
• Prepare shipping plans and coordinate with the shipping department to ensure timely delivery to customers.
• Maintain and update Sales MPR (Monthly Performance Report).
• Collaborate with the production team to track the status of Job Orders and communicate deadlines to customers and sales representatives.
• Check inventory levels in the warehouse and inform the Sales Executive about stock availability for customer sales.

Qualifications:

• Bachelor’s degree in business administration or a related field.
• 1-2 years of experience in customer service or customer relations.
• Proficient in computer skills, including Microsoft Office; experience with Microsoft Dynamics AX is a plus.
• Strong communication skills, with good English proficiency.
• Excellent negotiation skills and interpersonal relationships.
• Ability to work well under pressure.

Join us to shape the future together!