Customer Service Specialist
Arias Agency
Apply to this jobCustomer Service Specialist Company Description International company with over 65 years of service working privately with over 20,000 unions, credit unions, and associations in the US alone. Looking for independent, driven individuals who can organize and manage their own process and workflow. All individuals will be trained (Paid Training) before starting the position full time. We foster an environment of teamwork, ownership and involvement to support a healthy and positive workforce. We're only looking for the best candidates with a great attitude, who are passionate about helping others. Our Company offers an amazing career opportunity.
Job Description Our growing office for labor union benefits is looking to add multiple Customer Service Advisor positions to our Morgantown office location. The Customer Service Advisor Specialist is responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. Daily tasks include inbound/outbound calls, scheduling new appointments, client policy reviews, data entry, and servicing requested benefits. This is a full time position with great weekly hours.
•Previous customer service or industry experience (Not required but a plus)
•Excellent communication skills
•Great leadership ability
•Problem solving skills
•Efficient organizational skills
•Outgoing, engaging personality and ability to quickly connect with people and be interested in their situations
Job Snapshot Average Pay $45,000.00 - $86,400.00 /Year Other Pay Dependent on Position Employment Type Full-Time Job Type Management
Benefits
•Health and Life insurance provided
•Extensive compensation package
•Opportunities for fast career growth
•Stock options
•Residual income
Retail, Customer Service Education Not Specified Experience Not Specified Manages Others Not Specified Industry Consulting, Retail, Security Required Travel Not Specified All your information will be kept confidential according to EEO guidelines.
Summary
Manage client interactions, schedule appointments, review policies, and ensure high customer satisfaction.
Job title
Customer Service Specialist
Experience level
not specified
Industry
consulting
Location requirements
Morgantown, WV, US; on-site role
Salary
$45,000.00 - $86,400.00 /Year
Visa sponsorship
H-1B sponsor history
Management role
Yes
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Morgantown, WV, USA