Customer Service Specialist
Jobs.ametek.com
Apply to this job Nagoya, JP, 465-0058 Until 8/23/2026 First posted June 17, 2026 Last posted June 17, 2026
Job description
- Respond to both internal and external customer inquiries related to the organization’s hardware and software products
- Deliver services and support,, basic guidance and solutions or answers as listed in the guidelines, process quotes and orders
- Achieve the highest standards in first contact resolution and customer satisfaction.
- Maintain detailed notes and documentation for each support incident and customer related information in the ticketing system
- Closely cooperate with the other support level teams to ensure an excellent Customer Experience along the Support Chain
- Point of contact for Channel Partner and Distributor support
About this role
Summary
Respond to customer inquiries, provide support, maintain documentation, ensure customer satisfaction.
Job title
Customer Service Specialist
Experience level
none
Industry
software
Location requirements
On-site in Nagoya, Japan; no remote work allowed
Salary
Not specified
Management role
No
Skills & keywords
Required skills
communicationsupportdocumentation
Preferred skills
None specified
Specializations
customer servicesupporthardwaresoftware
Locations
Structured locations inferred from the posting.
Nagoya, Aichi, Japan
On-site City