Customer Service Specialist
Alphabe Insight Inc
Apply to this jobAbout Us
At Property Soar, we specialize in elevating real estate ventures through strategic guidance, data-driven insight, and expert consulting. Our team is committed to helping clients unlock new opportunities in property development, acquisition, and sales optimization. With a strong foundation in business intelligence and market analytics, we pride ourselves on delivering measurable results and empowering our clients to grow with confidence.
Job Description
Property Soar is seeking a skilled and detail-oriented Customer Service Specialist to support our client relationships by providing timely, accurate, and courteous assistance. This position is ideal for individuals who are passionate about delivering high-quality service in a dynamic, professional environment.
Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, and internal ticketing systems
Resolve customer concerns and issues with accuracy and efficiency
Maintain a thorough knowledge of our property offerings and processes
Document interactions, feedback, and resolutions in company systems
Collaborate with internal departments to ensure a seamless customer experience
Assist with administrative tasks related to client accounts and support requests
Qualifications
High school diploma or equivalent (Associate or Bachelor’s degree preferred)
2+ years of experience in a customer service role, preferably in real estate or a professional services environment
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Proficiency in Microsoft Office and CRM systems
Ability to work independently and manage multiple priorities
Benefits
Competitive salary: $59,000 - $66,000 annually
Opportunities for professional development and internal advancement
Comprehensive training and onboarding support
Health, dental, and vision insurance
Paid time off and holidays
A dynamic and collaborative team environment
Summary
Provide customer support, resolve issues, document interactions, and collaborate internally in real estate.
Job title
Customer Service Specialist
Experience level
2+ years
Industry
real estate
Location requirements
On-site in Columbus, OH, no remote work allowed.
Salary
$59,000 - $66,000 annually
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Columbus, OH, USA