Customer Service Representatives

New Cairo City, Cairo Governorate, eg on site Until 10/8/2026 H-1B sponsor history First posted August 9, 2026 Last posted August 9, 2026
Job description

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.
Sutherland
Digital Outcomes.

New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)

Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.
 * *Technical Support (Telecom Account):* šŸ’° Up to 20,800 EGP (Including 15% KPIs)
 * *Technical Support (Telecom Account):* šŸ’° Up to 20,800 EGP (Including 15% KPIs) + incentives
šŸ“ *Location:* New Cairo
šŸ•˜ *Full-Time | On-Site*
šŸ—£ļø *English Level:* B2 or above
✨ *Benefits & Perks:*
 * *Night Shift Allowance:* 1,100 EGP/month
 * *Mental Wellness Support:* Wellness coach + free therapy sessions
 * *Gym Access & Employee Discounts*
šŸš— *Transportation:*
 * Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip)
 * Drop-off within 1 km for males between 8 pm to 6 am
šŸ“ˆ *Promotion eligibility after 6 months*
šŸ“š *Free learning platforms & courses*
šŸŽÆ *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.
✨ *What We Offer:*
āœ”ļø Respectful, non-toxic environment
āœ”ļø Clear career growth & internal promotions
āœ”ļø Full transportation coverage
āœ”ļø Employee recognition programs
*Requirements:*
šŸŽ“ Graduates & Dropouts (B2 English required)
šŸ’” Previous experience is a plus
šŸ“² *Apply Now:*
 * *WhatsApp:* 01032333143
 * *Phone/WhatsApp:* 01034442874

šŸŽ“ Graduates & dropouts are welcome to apply
šŸ—£ļø English proficiency required: B2 / B2+ / C1
Military papers are required for males

About this role

Summary

Provide technical support for telecom customers in a full-time, on-site role.

Job title

Customer Service Representatives

Experience level

none

Industry

technology

Location requirements

On-site in New Cairo; remote not allowed

Salary

$21k+

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

english B2

Preferred skills

None specified

Specializations

technical supporttelecom
Locations

Structured locations inferred from the posting.

New Cairo City, Cairo Governorate, Egypt

On-site City