Customer Service Representative - Vestal Veterinary Hospital - NY

Vestal, NY on site Until 8/23/2026 First posted March 22, 2025 Last posted March 22, 2025
Job description
Customer service enthusiasts- we are looking for you! Vestal Veterinary Hospital is ready to hire a full-time Customer Service Representative to help support our fast-growing needs! We are looking for caring, self-motivated individuals who enjoys interacting with clients/co-workers.
 
What you will do:
Our CSRs make a difference in the lives of our clients and patients. You play the starring role in every client experience, from checking patients in and out of their appointments, managing phones, and scheduling appointments while at the same time providing excellent customer service.  
 
What we are offering! 

Remarkable Culture – Vestal is a hospital where you come to stay and build your career. We have supportive management and staff that works well as a team. We are all about supporting each other and encouraging your career development!

Work-life Rewards - We offer a competitive wage, generous paid-time-off, medical, dental, vision, employer-funded HSA, paid family leave, 401k with company match, CE allowance, pet care benefits, and more!

Consistent Schedule – We provide a consistent schedule you can count on. We respect your home/work life balance.
 
Career Advancement Opportunities- We pride ourselves on growing from within!
 
We strive to be the Employer of Choice!
 
What we are looking for!
 
• Veterinary or medical office experience is preferred but can train the right candidate!
• Ability to use positive language & excellent communication skills
• Time Management 
• Willingness to learn and grow
• A passion for both pets and people!

Wages are based on experience.

If you would like to work for a hospital that gives you the platform to do amazing things, we would love to learn more about you!

But first check us out! 
Our website:  https://www.vestalvet.com/ 

If this sounds like you, send us your information so we can connect! 
 
Encore Vet Group is committed to creating a diverse environment and is proud to be an equal  opportunity employer. All qualified applicants will receive consideration for employment  without regard to race, color, religion, gender, gender identity or expression, sexual  orientation, national origin, genetics, disability, age, veteran status, or any other status as  protected by law. Employment decisions are made based upon merit, qualifications, and  business needs.
About this role

Summary

Support clients and patients through scheduling and managing appointments.

Job title

Customer Service Representative

Experience level

entry level

Industry

veterinary

Location requirements

Located in Vestal, NY; no remote work allowed.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationtime managementwillingness to learn

Preferred skills

veterinarymedical office

Specializations

customer serviceveterinarycommunicationtime management
Locations

Structured locations inferred from the posting.

Vestal, NY 13850, USA

On-site City