Customer Service Representative (Scientific Background)
Latitude Inc
Apply to this job Homestead, FL on site Until 8/22/2026 First posted January 20, 2026 Last posted February 17, 2026
Job description
This is a fully onsite role in Homestead FL
Salary: $19-25/hr
We are seeking a detail-oriented and knowledgeable Customer Service Representative with a scientific background (degree within the sciences field) to join our team. This role is ideal for someone who combines strong communication skills with an understanding of scientific concepts, products, or services. The ideal candidate will serve as a key liaison between our customers and internal teams, ensuring a high level of service and accurate technical communication.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat regarding products, services, and technical specifications.
- Assist customers with product selection based on scientific application or technical requirements.
- Resolve problems by clarifying the customer's issue, determining the cause, selecting the best solution, and following up to ensure resolution.
- Collaborate with internal teams to ensure customer satisfaction.
Requirements:
- Science degree or previous experience working in a scientific company
- Strong communication/customer service skills
Compensation (from employer):
19–25 USD per-hour-wage
About this role
Summary
assist customers with scientific product inquiries and technical support via communication channels
Job title
Customer Service Representative (Scientific Background)
Experience level
Industry
science
Location requirements
onsite in Homestead FL; remote not permitted
Salary
$19-25/hr
Management role
No
Skills & keywords
Required skills
science degreecommunication skills
Preferred skills
None specified
Specializations
scientific conceptstechnical communicationproduct knowledge
Locations
Structured locations inferred from the posting.
Homestead, FL, USA
On-site City