Customer Service Representative – Insurance (P&C)

Location: Work from Home
Type of Employment: Full-time
Work Shift: US Business Hours

About Us

At OurAssistants, we connect property management companies with highly skilled virtual professionals. We focus on delivering reliable operational and financial support while building a growth-driven and collaborative remote work environment for our team. Learn more at ourassistants.com.

About the Role
Customer Service Representative (CSR) – Insurance (P&C)

We are seeking a proactive and detail-oriented CSR with experience in Personal & Commercial Lines (P&C) insurance. The ideal candidate is highly organized, thrives in a fast-paced environment, and can confidently assist insureds through professional email correspondence.

Requirements:

• Insurance industry experience (Personal & Commercial Lines preferred)
• Strong written English communication skills
• Excellent organizational and multitasking abilities
• Ability to work independently and take initiative
• Customer service-oriented with strong attention to detail

Key Responsibilities:

• Respond to insured inquiries via email
• Provide policy-related guidance and support
• Manage correspondence and follow-ups
• Maintain accurate records and documentation
• Assist with policy servicing and administrative tasks