Customer Service Representative – Healthcare

Phoenix, Arizona, US Until 8/26/2026 First posted June 27, 2026 Last posted June 27, 2026
Job description
[1] Youtube Video Location: On-site in Phoenix, AZ Starting Pay: $17.42/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts are highly desirable with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you’re dedicated, service-minded, and ready to grow, we want you on our team. You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: * $17.42/hr base pay + 10% shift differential * Potential to earn additional bonus incentives for eligible employees increasing overall compensation - Comprehensive Insurance Coverage: Company-paid medical coverage - Tuition Reimbursement: Support for ongoing education and development - Future Planning: 401(k) with company match - Paid Time Off Package: Paid time off, sick leave & 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your recruiter for more details References Visible links 1. https://youtu.be/P8HFXTUXy1A
About this role

Summary

Assist healthcare clients with benefits, providing compassionate, reliable support

Job title

Customer Service Representative – Healthcare

Experience level

none

Industry

healthcare

Location requirements

On-site in Phoenix, remote not mentioned

Salary

$0k+

Management role

No

Skills & keywords

Required skills

communication

Preferred skills

None specified

Specializations

healthcare navigationsupportcustomer service
Locations

Structured locations inferred from the posting.

Phoenix, AZ, USA

On-site City