Customer Service Representative – Healthcare
Maximus
Apply to this job Phoenix, Arizona, US Until 8/26/2026 First posted June 27, 2026 Last posted June 27, 2026
Job description
[1] Youtube Video
Location: On-site in Phoenix, AZ
Starting Pay: $17.42/hr. plus potential bonus opportunities
Schedule: Limited-Service Full-Time positions available
Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter
Evening and night shifts are highly desirable with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.
Make a Difference by Helping People Navigate Healthcare with Confidence
Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you’re dedicated, service-minded, and ready to grow, we want you on our team.
You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.
Pay & Benefits
We provide a competitive package designed to support your success both inside and outside work:
- Competitive Compensation:
* $17.42/hr base pay + 10% shift differential
*
Potential to earn additional bonus incentives for eligible employees increasing overall compensation
- Comprehensive Insurance Coverage: Company-paid medical coverage
- Tuition Reimbursement: Support for ongoing education and development
- Future Planning: 401(k) with company match
- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays
- Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
- Work/Life Balance Support: Flexible schedules that meet your lifestyle
- Career Growth: A supportive environment with development and promotional opportunities
- Meaningful Work with Impact: No cold calls, sales, or collections involved!
*Eligibility requirements apply, ask your recruiter for more details
References
Visible links
1. https://youtu.be/P8HFXTUXy1A
About this role
Summary
Assist healthcare clients with benefits, providing compassionate, reliable support
Job title
Customer Service Representative – Healthcare
Experience level
none
Industry
healthcare
Location requirements
On-site in Phoenix, remote not mentioned
Salary
$0k+
Management role
No
Skills & keywords
Required skills
communication
Preferred skills
None specified
Specializations
healthcare navigationsupportcustomer service
Locations
Structured locations inferred from the posting.
Phoenix, AZ, USA
On-site City