Customer Service Representative - German or French language

Company Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.

• Back office, Non-Voice with excellent comprehension and business writing skills
• WNS policy on background checks to be followed
• Excellent domain expertise – pertaining to specific class of business with a good understanding overall LM value chain
• LM certifications will be an added advantage
• Good verbal & written communication Skills
• Customer Service & problem-solving mindset
• Attention to Detail
• Teamwork
• Ability to handle pressure and quick to adapt to change

All your information will be kept confidential according to EEO guidelines.