Customer Service Representative - English

TaskUs India Private Limited

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Cali, Colombia Until 8/22/2026 First posted March 26, 2025 Last posted December 28, 2025
Job description

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If that's something you want to be apart of, apply today! 

Ready to boost your professional career in the best place to work?

Be a #RidiculouslyAmazing bilingual Teammate, we have different campaigns for you, in which:

  • You will receive inbound and/or place outbound calls. 

  • You will provide accurate and timely responses for inquiries coming through email and live chat support channels. 

  • You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client.

Requirements: 

  • Advanced English level: strong verbal and written communication and comprehension skills.

  • Full time availability, 48 hours per week.

  • Live in Cali, Palmira, Yumbo or Jamundí.

What awaits you?

  • Prepaid medicine 100% for you, 50% for 2 members of your family.

  • Dental plan.

  • Life insurance. 

  • Wellness programs.

  • People 1st culture. 

  • 2 days off.

  • Birthday leave. 

  • Competitive salary + bonuses. 

  • Growth opportunities.

  • Door to door transportation in limited hours. 

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

About this role

Summary

Handle inbound/outbound calls and provide customer support via email and chat.

Job title

Customer Service Representative - English

Experience level

entry level

Industry

bpo

Location requirements

Cali, Colombia; remote work not allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

advanced englishcommunicationfull time availability

Preferred skills

None specified

Specializations

customer servicebilingualcommunication
Locations

Structured locations inferred from the posting.

Cali, Valle del Cauca, Colombia

On-site City