Customer Service Representative/ CSR

Randstad is a global provider of HR services & we’re the 3rd largest staffing organization in the world. We work closely with our clients & candidates to make the perfect match for the both of you.

We are looking for candidates who are into providing excellent customer service in a call center set up; assisting customers and meeting and exceeding the goals of the company. This is a great opportunity to all service-oriented professionals in the market!

What you’ll be doing:​

The successful candidate will be primarily responsible for providing excellent customer service to existing clients within the financial industry. You will be handling inbound and outbound follow-up calls to update existing profiles and answering questions regarding their account. This location has its own cafeteria and beverages available for the use of the employees. The client specializes within the Investments, Banking, and Financial industries 

On-going Contract-to-Perm (90 day policy)

Pay: $10.25 hourly

Shift: Must be Flexible to work between 9am-9pm M-F for 40 Hours weekly (Including Some Saturdays)

Training: 1st 8:30am-5:30pm M-F

Location: Century Place, S.E. Hickory, NC 28602

Requirements:

**Must have 100% attendance for 1st 90 days and being on-time is critical**

**2+ years of Customer Service/Call Center experience is preferred**

**Steady job history is highly desirable**

**Financial service, fraud experience preferred**

** Pre-employment background, credit, and drug screen required for verification**

**Must have a High School diploma or equivalent** 

Preferences:

Credit /Debit Card activations & deactivations; online password resets; fraud verification and basic customer service.

Feel free to apply directly by sending me a MS word version of your resume, then contacting me on my direct line listed below.

Telephone: 716-328-1289