Customer Service Representative

Waste Connections of Canada Inc.

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3180-Waste Away District Main Until 10/7/2026 2+ years exp First posted August 8, 2026 Last posted August 8, 2026
Job description

Borden Hauling, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Elkhart, Indiana.

Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:

  • Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.

  • Accepting payments from customers, researching customer billing inquiries and updating customer account information.

  • Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.

  • Other job related duties as assigned.

What we need from you:

  • 2 years of high volume Customer Service experience

  • Experience with Microsoft Word, Excel and Outlook

  • Excellent verbal and written communication skills

What you’ll get from us:

  • Competitive Compensation

  • 401(K) with company match; let us help you save for your future

  • Healthcare; Medical, Dental, Vision

  • Perks, perks, perks!  Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund

  • Insurance: Life, Short Term/Long Term Disability

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

About this role

Summary

Handle customer calls, process orders, payments, resolve issues, and communicate effectively.

Job title

Customer Service Representative

Experience level

2+ years

Minimum experience

2+ years exp

Industry

waste management

Location requirements

Elkhart, Indiana; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer serviceMicrosoft WordExcelOutlookverbal communicationwritten communication

Preferred skills

None specified

Specializations

customer servicecommunicationbillingproblem solving
Locations

Structured locations inferred from the posting.

Elkhart, IN, USA

Work arrangement unknown City