Customer Service Representative

Waste Connections of Canada Inc.

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6036-Nashville Hauling Until 9/15/2026 2+ years exp First posted July 17, 2026 Last posted July 17, 2026
Job description

Waste Connections is looking for a Customer Service Representative to join the team in Nashville, zipcode 37210!

Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:

  • Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.

  • Accepting payments from customers, researching customer billing inquiries and updating customer account information.

  • Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.

What we need from you:

  • 2 years of high volume Customer Service experience

  • Experience with Microsoft Word, Excel and Outlook

  • Excellent verbal and written communication skills

What you’ll get from us:

  • Competitive Compensation

  • 401(K) with company match; let us help you save for your future

  • Healthcare; Medical, Dental, Vision

  • Perks, perks, perks!  Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund

  • Insurance: Life, Short Term/Long Term Disability

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#ACOffice

About this role

Summary

Handle customer calls, process orders, payments, and resolve service issues

Job title

Customer Service Representative

Experience level

2+ years

Minimum experience

2+ years exp

Industry

waste management

Location requirements

On-site in Nashville, no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer serviceMicrosoft WordExcelOutlookverbal communicationwritten communication

Preferred skills

None specified

Specializations

customer servicecommunicationsbilling
Locations

Structured locations inferred from the posting.

Nashville, TN, USA

On-site City