Customer Service Representative

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame

Job Description

• Excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service.

• Ability to handle a high volume of calls with varying degrees of questions or concerns

• Solution driven and excellent customer service both internally and externally

• Team player and ability to adapt quickly to the needs of a busy call center

What you will need to have to be a successful Call Center Customer Service Representative:

• Minimum High School Diploma/GED

• At least 1 year of customer service experience

• Excellent verbal and written communication skills

• Able to work in a team environment

• Minimum High School Diploma/GED

• At least 1 year of customer service experience

• Excellent verbal and written communication skills

• Able to work in a team environment

All your information will be kept confidential according to EEO guidelines.