Customer Service Representative

Uline, Inc.

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Mexicali, BCN San Luis Rio Colorado, SO Until 9/8/2026 H-1B sponsor history First posted July 10, 2026 Last posted July 10, 2026
Job description

Customer Service Representative

Pay from $35,500 pesos per month to $38,000 pesos per month

Mexicali Branch

Carr. Mexicali - Aeropuerto KM 17, Int Blvd Nicaragua #800

Complejo Tecnológico Nicoya

Mexicali, B.C. Mexico 21607

Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Various on-site shifts available.

Position Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.

  • Communicate with customers over phone, email and chat.

  • Help customers navigate Uline's website and online ordering.

  • Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!

  • Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

  • Complete health insurance coverage and savings fund with employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

EEO/AA Employer/Vet/Disabled

NOCBPOST

#LI-EE1

(#IN-MXCCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!

About this role

Summary

Assist customers via phone, email, and chat, process orders, and provide product information.

Job title

Customer Service Representative

Experience level

null

Industry

distribution

Location requirements

On-site in Mexicali, Tijuana, or San Luis Rio Colorado; no remote allowed.

Salary

$36k–$38k

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

bilingual (English / Spanish)customer service

Preferred skills

prior customer service experiencetelephone support

Specializations

bilingualcustomer supportcall center
Locations

Structured locations inferred from the posting.

Mexicali, Baja California, Mexico

On-site City

San Luis Río Colorado, Sonora, Mexico

On-site City

Unknown location

On-site